Workers Compensation & CTP Claims

Medical care and ongoing support for workplace injuries and injuries following a motor vehicle accident. Our doctors can help assess your injury, coordinate treatment and support your recovery.

Supporting your recovery from injury
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Workplace Injuries

Medical assessment and ongoing care following a work-related injury or illness.

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CTP Injuries

Medical care following injuries sustained in a motor vehicle accident.

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Certificates & Recovery

Support with Certificates of Capacity, treatment and return-to-work planning.

Workers Compensation

If you have been injured at work or developed an illness as a result of your work, our doctors can provide medical assessment and ongoing support throughout your recovery.

How we can support you

Your doctor can help assess your injury, explain your treatment options and monitor your progress as you recover.

  • Assessing and managing your workplace injury or illness
  • Recommending appropriate treatment and investigations
  • Monitoring your capacity for work
  • Completing relevant medical certificates
  • Communicating with insurers and other parties involved in your care
  • Supporting a safe and sustainable return to work

Starting a claim?

If you have sustained a work-related injury, notify your employer and arrange an appointment with your GP as soon as possible.

Your insurer will provide you with a claim number and case manager once your claim has been lodged. Please bring these details to your appointment when available.

What to bring to your appointment

If you already have an active claim, bringing the following information can help us process your account and complete the necessary paperwork.

Claim number Your WorkCover or CTP claim number, if available.
Insurer details The name and contact details of your insurer.
Case manager Your case manager's name and contact details, if assigned.

CTP Claims

If you have been injured in a motor vehicle accident in NSW, you may be eligible to make a Compulsory Third Party (CTP) insurance claim for medical treatment, income support and other recovery-related services.

1

Report the accident

Report the motor vehicle accident to the police where required and obtain an event number.

2

Lodge your claim

Lodge your CTP claim with the relevant insurer and keep your claim details available.

3

See your GP

Arrange a medical appointment as soon as possible so your injury and treatment needs can be assessed.

Certificate of Capacity

A Certificate of Capacity is generally completed by your nominated treating doctor as part of the NSW workers compensation process. It provides information about your injury, your capacity for work and the treatment required to support your recovery.

Your injury or illness and when it occurred
Your current capacity for work
Recommended treatment and management
How your injury affects your normal activities

WorkCover & CTP consultation fees

WorkCover and CTP consultations are subject to different billing arrangements under SIRA rates. Please make sure you understand how payment works before your appointment.

Initial consultation Initial consultations must be paid for on the day. You will receive a receipt to submit to your insurer for reimbursement.
Approved claim Once your claim is approved and we have your claim number, insurer details and case manager information, accounts can usually be billed directly to the insurer.
Services not covered Unrelated medical issues, private prescriptions, referrals and procedures may be billed according to our usual GP fees.
Claim not approved If your claim is not approved, you are personally responsible for payment of the applicable fees.

Need help with a Workers Compensation or CTP claim?

If you have been injured at work or in a motor vehicle accident, contact our reception team to discuss booking an appointment with one of our doctors.

Book an appointment Call (02) 9789 5955